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Privacy and cookie policy

Updated: May 9, 2025.

1. Company information

RENUDE ApS

CVR: 45175367

Christian Richardts Vej 2 4 tv
1951 Frederiksberg C, DK

Email: info@renude.dk

Website: renude.dk

2. What information do we collect?

We only collect the information we need - and never more than necessary.

It can, for example, be when you:

  • Place an order in our webshop
  • Subscribe to our newsletter
  • Create a return or complaint
  • Contact our customer service team
  • Participate in competitions or surveys

Typical information we process:

  • Name, address and contact information
  • Order history and payment information
  • Any communication with us
  • IP address and information about your use of the website
  • Consent to newsletter and marketing (if given)

3. Why do we collect your information?

The purpose of the collection varies slightly depending on the situation, but essentially it is about being able to:

  • Receive and deliver your order quickly and correctly
  • Provide good customer service and help you as best as possible
  • Improve our website, products and experience
  • Offer you relevant news and offers (if you wish)
  • Comply with legal requirements (e.g. accounting and consumer protection)

4. Who do we share information with?

We only share your information when necessary - and only with trusted partners. This could include:

  • Shipping companies (so you get your package delivered)
  • Payment providers (so you can pay securely)
  • IT and marketing partners (so that the webshop works and is continuously improved)

All of our data processors are subject to data processing agreements and are not allowed to use your information for anything other than what was agreed upon.

We never pass on your data to third parties for resale purposes.

5. How long do we keep your information?

We only store your information for as long as we have a legitimate purpose for storing it. This depends on the purpose and the law:

  • Purchase information is stored for up to 5 years, as we are required to do under the Danish Accounting Act.
  • Emails and customer dialogues are typically stored for up to 2 years so that we can provide good service and follow up.
  • Newsletter subscriptions are stored until you unsubscribe - and then documentation for up to 2 years.

6. Newsletters and marketing

If you sign up for our newsletter, you will receive emails with inspiration, great offers and news from RENUDE. You can unsubscribe at any time via the link at the bottom of the email or contact us.

We only send marketing if you have given us your consent - and we of course respect your choice.

7. Your rights

You always have the right to:

  • To gain insight into what information we have about you
  • To have incorrect personal information in our systems corrected
  • To have your information deleted (with certain exceptions)
  • To object to the processing of your data
  • To have your information provided in a common format

If you wish to exercise any of these rights, please contact us at info@renude.dk - we will respond as soon as possible and no later than within 30 days. We will process your request in accordance with applicable data protection legislation.

8. Complaints and supervision

If you are unhappy with how we process your information, we hope you will contact us first - we always listen. You also have the right to complain to the Danish Data Protection Agency:

Data Protection Authority

Carl Jacobsens Vej 35

2500 Valby

www.datatilsynet.dk

9. Changes to the Privacy Policy

We will occasionally update this Privacy Policy - for example, if there are changes in the law or our practices. The most recent version will always be available at this URL.

10. Cookies

When you visit RENUDE.DK, we use cookies to improve your experience. Cookies help us to:

  • Remember what you put in your cart
  • Improve page speed and functionality
  • Measure traffic and see which products and pages you like best
  • Customize marketing so you see relevant ads (if you have agreed to it)

A cookie is a small text file that is stored on your device. It cannot contain harmful programs such as viruses or the like.

11. What cookies do we use?

We use both our own cookies and cookies from partners (third-party cookies). The typical types of cookies we use:

  • Necessary cookies: Make the webshop usable (e.g. remember your shopping cart)
  • Functional cookies: Helps to customize the webshop for you
  • Statistical cookies: Gives us insight into how the site is used (e.g. via Google Analytics)
  • Marketing cookies: Make it possible to show you relevant advertisements (e.g. on social media)

Some cookies are deleted when you close your browser (session cookies), while others are stored for a longer period of time (persistent cookies).

12. Consent to cookies

When you visit RENUDE.DK for the first time, you will be greeted by a cookie banner. Here you can choose which types of cookies you accept.

We only set necessary cookies without your consent - all others (such as statistics and marketing cookies) are only set when you actively give permission. You can withdraw your consent or change your choices at any time via the cookie banner.

If you choose not to accept cookies, it may affect your experience on the website. Some features may not function optimally without cookies.

We store your consent for up to 12 months, after which we will ask for it again.

13. Changes to our cookie usage

We are constantly updating our use of cookies to give you the best experience. If there are significant changes, we will also update our cookie policy.

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Thanks for contacting us. We'll get back to you as soon as possible.

RENUDE ApS

Christian Richardts Vej 2

1951 Frederiksberg C
CVR 45175367

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10% RABAT PÅ DIN FØRSTE ORDRE!

Få 10% på din første ordre, ved at tilmelde dig vores nyhedsbrev og få adgang før andre til ekslusive nyheder og tilbud.

Thanks for contacting us. We'll get back to you as soon as possible.

Information

Ofte stillede spørgsmål

Handelsbetingelser

Privatlivs- og cookiepolitik

Returnering

Udforsk

Produkter

Om os

RENUDE ApS

Christian Richardts Vej 2

1951 Frederiksberg C
CVR 45175367
Title

© 2025, RENUDE™

FÅ 10% RABAT PÅ DIN FØRSTE ORDRE!

Få 10% på din første ordre, ved at tilmelde dig vores nyhedsbrev og få adgang før andre til eksklusive nyheder og tilbud.

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Kontakt os

RENUDE ApS
Christian Richardts Vej 2
1951 Frederiksberg C
CVR 45175367

info@renude.dk

© 2025 RENUDE™